Section 27 of 38
Chapter 26: Refunds
26.025 Refunds on Renewal Fees
Renewal Fees Already Allocated—Use the following guidelines for accepting or refusing refund requests for fees that have already been allocated:
| If Renewal Fees Were Paid | Advise the Applicant |
|---|---|
| If Renewal Fees Were PaidBefore the vehicle was sold or transferred to another owner | Advise the Applicant• A refund is not due because the fees were not collected in error. • The vehicle was sold/transferred as a currently registered vehicle. |
| If Renewal Fees Were PaidAnd the vehicle was wrecked, junked, salvaged, or stolen after the registration renewal date And the vehicle left California after the registration renewal date | Advise the Applicant• A refund is not due because the fees were not collected in error. • Fees are due because the vehicle was operated during the registration period for which the fees were paid. |
| If Renewal Fees Were PaidBy the customer in error and the vehicle was not operated during that entire registration period | Advise the Applicant• A refund is not due because the fees were not collected in error. • A Planned Non-Operation Certification (PNO–REG 102) form should have been filed in lieu of paying the renewal fees. |
| If Renewal Fees Were PaidAfter the vehicle was sold or transferred to another owner | Advise the Applicant• To complete an Application for Refund (ADM 399) form. • To submit it to the address shown on the ADM 399 with the registration card, and unused sticker or a Statement of Facts (REG 256) form explaining what happened to the registration card and sticker. |
| If Renewal Fees Were PaidAnd the vehicle was wrecked, junked, salvaged, or stolen before the renewed registration period | |
| If Renewal Fees Were PaidAnd the vehicle left California before the renewed registration period | |
| If Renewal Fees Were PaidOn a vehicle owned by a NRM owner who is not subject to the VLF portion of the fees paid | Advise the ApplicantTo submit the following to the address shown on the ADM 399: • A completed ADM 399 and Nonresident Military (NRM) Vehicle License Fee Exemption (REG 5045) forms. • The current registration card. A corrected registration card reflecting the owner’s NRM status will be issued. NOTE: The registration card is not required for requests of VLF paid for a prior registration year. |
| If Renewal Fees Were PaidBefore the effective date of the renewed registration and the owner decides that the vehicle will not be operated during the renewed registration period | Advise the ApplicantTo submit the following to the address shown on the ADM 399: • A completed ADM 399 and Planned Non-Operation Certification (REG 102) forms. • The registration card, and unused sticker or a REG 256 explaining what happened to the registration card and sticker. NOTE: A PNO may be filed for a nonoperated vehicle up to 90 days following the registration expiration date. The PNO filing fee and any penalties due will be deducted from the refund amount. |