20.035 Disabled Person (DP) Parking Placard Identification (ID) Cards

A DP placard owner may obtain a replacement of a lost, stolen, mutilated, or illegible DP placard ID card.

The following must be submitted:

The procedures below must be followed:


20.030 Disabled Person (DP) Parking Placards (VC §22511.55 and §22511.56)

A placard owner may obtain a substitute DP placard if the original placard (permanent or temporary) is lost, stolen, or mutilated.

The following must be submitted:

The procedures below must be followed:

An application for DP placard (REG 195) form, with the Doctor’s Certification of Disability section completed, is required after a DP placard is cancelled for any reason (for example, misuse, fraud reported by law enforcement, or erroneous application).

The following must be submitted:

The procedures below must be followed:

DP placards renewals are no longer automatically mailed to out-of-state addresses.

The following must be submitted:

Note Substitute DP placards are not allowed for an organization. The organization must reapply for an original DP placard.


20.025 Commercial Vehicle Registration Act (CVRA) Weight Decals and Year Stickers

All CVRA-registered vehicles are issued CVRA weight decals and CVRA year stickers in addition to the regular Auto Commercial Trailer Motorcycle (ACTM) year sticker. CVRA year stickers correspond in color to the ACTM stickers.

Exception: Permanent fleet registration (PFR) vehicles—CVRA/PFR registered vehicles are issued CVRA weight decals and year stickers that are gold with PFR printed in black.

For issuance of replacement CVRA weight decals and/or CVRA or PYR year stickers, the following must be submitted:

The procedures below must be followed:

Note Issue both the CVRA weight decals and year stickers if a REG 156 is received and it is not clear which is being requested.


20.020 Certificates of Title Lost After Release by the Lienholder (VC §§5752 and 5911)

The legal owner/lien holder (LO) notarized release on the REG 227 or a notarized lien satisfied is required to replace a title that was lost after being released by the LO for a vehicle three model years or older. Refer to the Notarized Lienholder Signatures for Replacement Certificates of Title section in this chapter. The Missing Title Statement (Section 3) on the REG 227 must be completed by the person who lost the title after the LO of record released interest.

For a vehicle two model years old or newer, a lien release on REG 227, REG 166, or any other types of lien releases are not acceptable. The LO must apply for replacement title.


20.015 Certificates of Title for Dealer to Auto Auction Sales

A dealer may request a title in the dealership name for any dealer inventory vehicle being sold to an auto auction that will not accept a REG 227. The basic transfer requirements listed in Chapter 11 apply, except when the REG 227 is submitted in
lieu of the California title, the following must be submitted:

Note: The process in this section cannot be used for other types of applications, such as lien sales, etc. A REG 166 and any other types of lien releases for California titled vehicles two model years old or newer are not acceptable.

Refer to Chapter 11 if Rush Title expedite processing is requested.

An out-of-state dealer may request a transfer of title to their dealership name when a used vehicle is purchased from an auto auction and their home state will not accept a REG 227.

When processing a REG 227 from an out-of-state dealer or registration service representing the out-of-state dealer, follow the chart below:

If the Out-of-State Dealer Is Requesting
Then
And the Vehicle Must Be
If the Out-of-State Dealer Is Requesting A transfer of title to the dealership name, for a vehicle purchased at an auto auction using a REG 227

Note If evidence that the vehicle is registered in another state is presented to waive fees, this process is not allowed. Process as a “Nonresident” following current procedures, if the vehicle is located in California
Then The transfer is allowed
And the Vehicle Must Be

Last titled and registered in California (expired registration is okay).

The following must be submitted:

  • A copy of the current out-of-state dealer license issued in the name of the dealer requesting the title.
  • A REG 227 properly endorsed by the RO.
  • If there is a legal owner (LO) and the lien is being released, the REG 227 or a REG 166 properly endorsed and the endorsement must be notarized.
  • The odometer mileage reported on the California Certificate of Title or on a REG 262.
  • A copy of the auto auction invoice for the vehicle showing the vehicle description and purchaser’s name.
  • A REG 256 , explaining the vehicle was purchased at an auto auction and transfer of title is being requested because the dealer’s home state will not accept a REG 227.
  • All current and past California registration fees must be paid, if due. Use tax and smog certification are not required.
If the Out-of-State Dealer Is Requesting The use of an alternate address for the LO of record from their main business address
Then The RO and LO of record will remain the same, but the alternate address will be used for the LO
And the Vehicle Must Be Last titled in California.
The following must be submitted:
  • A copy of the current out-of-state dealer license issued in the name of the dealer requesting the title.
  • A letter written on the LO’s letterhead authorizing the use of that specific, alternate address and including the vehicle identification number and make.
  • A REG 227 which shows the complete LO information in the new LO section. A signature on line 2 is not required.
If the Out-of-State Dealer Is Requesting A replacement title for a vehicle they accepted in trade in the other state and there is no LO on the vehicle record
Then RO of record
will remain the
same and the
out-of-state
dealer may be
recorded as the
new LO
And the Vehicle Must Be Last titled in California.
The following must be submitted:
• A copy of the current out-of-state
dealer license issued in the name of
the dealer requesting the title.
• The REG 227 properly endorsed by
the RO on line 2 with the dealer as the
new LO in the appropriate section of
the REG 227.
• A REG 256 explaining the vehicle
was accepted as a trade-in and a title is
being requested because the dealer’s
home state will not accept a REG 227.
• All current and past due California
registration fees must be paid, if due.
Use tax and smog certification are not
required.
If the Out-of-State Dealer Is Requesting A replacement title for a vehicle they accepted in trade in the other state and there is a LO
Then Last titled in California.
The following must be submitted:
• The same requirement as in the
previous section.
• The lien release on the REG 227 or
REG 166 must be notarized.


20.010 Certificates of Title and Transfer of Ownership (VC §§4459, 5752, and 5911)

The basic transfer requirements listed in Chapter 11 apply when a REG 227 is used to transfer ownership of a vehicle, when the California Certificate of Title is lost, stolen, mutilated, or illegible.

The following must be submitted:

If the Title Was/Is
The Certification Is Signed by the
If the Title Was/Is Lost by/stolen from the RO or lost after the LO released interest
The Certification Is Signed by the RO.
If the Title Was/Is Lost by/stolen from the buyer,
The Certification Is Signed by the Buyer.
If the Title Was/Is Illegible or mutilated,
The Certification Is Signed by the RO of record or the buyer.
If the Title Was/Is Not received by the RO or LO after issuance,
The Certification Is Signed by the The RO or LO, as appropriate
If the Title Was/Is Note The certification may be signed by a person authorized with power of attorney. A REG 227 must be completed by the LO of record for a vehicle two model years old or newer or by the RO when there is no LO on record.



20.005 Application for Replacement Plates, Stickers, Documents (REG 156) Form (VC §§4457, 4458, and 4466)

The Application for Replacement Plates, Stickers, Documents (REG 156) form is used to replace lost, stolen, mutilated, or illegible license plates, stickers, registration cards, disabled person parking placards and identification (ID) cards, CVRA weight decals and/or year stickers, and vessel certificates of number and/or stickers. A REG 156 completed by the RO is required before replacements are issued.

A REG 156 completed by the RO is required before replacements are issued. A REG 156 may be completed by the dealer or agent of the dealer, such as a registration service, whether or not it is submitted as part of a dealer transfer transaction. The dealer’s agent or registration service does not need to provide proof of their own identity DL/ID. If the REG 156 is submitted by a registration service, the application must include a REG 5065 when the name or address of the RO does not match the vehicle/vessel registration records.

Note A REG 5065 is not required if submitted by a legal owner, dealer, dismantler, insurer, salvage pool, business, or court-appointed bankruptcy referee whether or not the name or address matches DMV’s record.

Policy—The DMV’s policy is that a REG 156 is:

Required when the RO applies in person. The REG 156 must show the RO name, address, and signature.

Not required when the request is made in a letter signed by the RO of record provided there are no changes being made.

Note Do not process telephone requests for replacement/substitute license plates.

These procedures apply to all applications for substitute and replacement license plates when one or both license plates are lost, stolen, mutilated/illegible, or not received.

Counter Items—The following steps are mandatory, for duplicate or replacement license plates.

The following must be submitted:

The procedures below must be followed:

Name and address on the application match:

If the Applicant Is
And the Name and Address on the Application Match the
The Following Must be
Submitted
The Procedures Below Must be Followed
If the Applicant Is The RO
And the Name and Address on the Application Match the Vehicle registration (VR) record and the California DL/ID (if submitting a California DL/ID)
The Following Must beSubmittedN/A
The Procedures Below Must be Followed Key the appropriate type transaction code (TTC).

Note Auto clubs may issue
license plates when the RO
applies in person and there
is no change of address.
If the Applicant Is A company/ business RO
And the Name and Address on the Application Match the VR record
The Following Must beSubmittedPayment on a company check
that matches the RO on the VR record
The Procedures Below Must be Followed
  • Key the appropriate TTC.
  •  Issue license plates.
Note If payment is not on
a company check that matches the RO on the VR record, the procedure below must be followed:

  • Issue a 60-day temporary operating permit (TOP).
  • Advise the applicant that the license plates will be mailed.

If the Applicant Is The RO with an out-of-state/
country DL/ID and an acceptable secondary photo
ID
And the Name and Address on the Application Match the VR record
The Following Must beSubmittedN/A
The Procedures Below Must be Followed
  • Key the appropriate TTC.
  • Issue license plates.
Note Auto clubs may issue
license plates when the RO
applies in person and there is
no change of address.
If the Applicant Is The RO with an out-of-state/
country DL/ID and an
unacceptable secondary photo
ID
And the Name and Address on the Application Match the VR Record
The Following Must beSubmittedN/A
The Procedures Below Must be Followed
  • Forward the application to DMV headquarters for verification with the other state.
  • Photocopy the DL/ID and attach the photocopy to the application.
  • Complete a REG 256 explaining the applicant did not provide a secondary ID and that verification from the applicant’s home state is required.
  • Issue a 60-day TOP.
If the Applicant Is A registration service
And the Name and Address on the Application Match the
The Following Must beSubmittedNote A REG 5065 is not
required
The Procedures Below Must be Followed
  • Key the appropriate TTC.
  • Issue license plates.
If the Applicant Is Not the RO or a registration service
And the Name and Address on the Application Match the VR Record
The Following Must beSubmittedN/A
The Procedures Below Must be Followed
  • Advise the applicant the license plates will be
    mailed to the owner.

Name or address on the application do not match:

If the Applicant Is
And the Name and Address on the Application Match the
The Following Must be
Submitted
The Procedures Below Must be Followed
If the Applicant Is The RO with an out-of-state/
country DL/ID and an
unacceptable secondary photo
ID
And the Name and Address on the Application Match the VR record
The Following Must beSubmittedN/A
The Procedures Below Must be Followed
  • Forward the application to DMV headquarters for verification with the other state.
  • Photocopy the DL/ID and attach the photocopy to the application.
  • Complete a REG 256 explaining the applicant
    did not provide a secondary ID and that
    verification from the
    applicant’s home state is
    required.
  • Issue a 60-day TOP.
If the Applicant Is The RO
And the Name and Address on the Application Match the VR Record
The Following Must beSubmitted
  • The California Certificate of Title
    (or photocopy), California registration card (or photocopy), or
    renewal notice.
  • A police report, if the license plates were reported stolen.
  • A Verification of Vehicle (REG 31) form completed by CHP, if  substitute license plates have been issued within
    the last 90 days.

The Procedures Below Must be Followed
  • Determine if license plates have been issued within the last 90 days.
  • Key the appropriate TTC and change the VR address.
  • Issue license plates.

If the Applicant Is The RO
And the Name and Address on the Application Match the Address on the California DL/ID (if submitting a
California DL/ID)
The Following Must beSubmittedA completed Change of
Address (DMV 14) form
The Procedures Below Must be Followed
  • Key a printout to verify the DL address on record.
  • Change the DL address from the DMV 14.
  • Issue license plates.
If the Applicant Is A registration service
And the Name and Address on the Application Match the VR record
The Following Must beSubmittedA REG 5065
The Procedures Below Must be Followed
  • Key the appropriate TTC.
  • Issue license plates.
If the Applicant Is Not the RO or a registration service
And the Name and Address on the Application Match the VR record
The Following Must beSubmitted• The California Certificate of Title (or photocopy), registration card (or photocopy), or renewal notice.
• A police report, if the license plates were stolen.
• A REG 31 completed by CHP, if substitute license
plates have been issued within the last 90 days.
Note A REG 5065 is
not required
The Procedures Below Must be Followed
  • Return the application on a report of deposit of fees (RDF) for the RO to appear in person.
  • Issue a 60-day TOP.

If the Applicant Is Note The spouse of a nonresident military (NRM) RO may use an out-of-state DL/ID to apply for substitute/duplicate license plates. If the spouse is not the RO, forward the application to RPU I in DMV headquarters for further verification.


Mail Items

The procedures below must be followed:

Refer to the previous chart and request the following items, as appropriate:

Applications Submitted by Industry Members—License plates may be issued directly to a dealer or an agent for the dealer, dismantler, insurer or agent for the insurer, registration service, or salvage pool presenting an application on behalf of their customer (see previous sections). If a DMV Occupational Licensee (dealer, registration service, etc.) submits the application, write the Occupational License number below the RO’s ID number on the face of the application.

A licensed registration service must submit a complete notarized REG 5065 with the application when the name or address of the RO does not match the VR records.

The sections are completed as follows:

Note A registration service may submit any standardized notarized form in lieu of the REG 5065 which certifies to the name, address, and signature of the RO shown on the application.

Vehicles Registered in the Name of a Trust—If the VR record shows the RO as a trust, consider the trustee as the RO for ID and issuance purposes. When a trust record:

The procedures below must be followed:

You must not do the following:

Exceptions—These procedures do not apply to:



Chapter 20 Replacements and Substitutes

20.000 Application for Replacement or Transfer of Title (REG 227) (VC §§4457, 4458, 4459, 4466 and 5752)

A duplicate California Certificate of Title must be obtained when the original is lost, stolen, mutilated, illegible, or a paperless title. An Application for Replacement or Transfer of Title (REG 227) form must be completed by the legal owner/lienholder (LO) of record for a vehicle two model years old or newer or by the registered owner (RO), when there is no LO on record, and submitted with the replacement fee.


Note A Lien Satisfied/Title Holder Release (REG 166) form and any other types of lien releases for California titled vehicles two model years old or newer are not acceptable. The LO must request the title. Renewal fees and parking violations are not required to be paid to issue a replacement Certificate of Title only.


Refer to Chapter 10 for Emission Compliance for Heavy Duty Vehicles

Refer to Chapter 11 for procedures when a REG 227 is submitted in conjunction with a transfer application.



Verification of RO Name and Address

—Before a replacement title application can be submitted solely to issue a replacement title to the RO, the owner’s name and address shown on the REG 227 must be verified against the Department of Motor Vehicle (DMV) records.


Note This applies to mail applications, but does not apply if the LO of record is applying for the replacement title or if there is any type of transfer being submitted.


The following must be submitted:


Note A REG 5065 is not required when submitted by or through a lienholder, dealer, dismantler, insurer, agent of an insurer, salvage pool, business, or court appointed bankcruptcy referee, whether or not the name or address matches DMV’s records.

The procedures below must be followed:

If the RO Name
And the REG 227 Is Submitted by
Process the Application as
If the RO Name And address and DL/ID number match the name, address, and DL/ID
number on the vehicle registration (VR) record
And the REG 227 Is Submitted by The RO in person
Process the Application as Clearing, if all requirements are
submitted.
If the RO Name And DL/ID number match and the address on the application matches
the address on the DL/ID record
If the RO Name Or address do not match the VR record
And the REG 227 Is Submitted by Note If a replacement title was issued in the past 90 days and the address does not match the VR record, a REG 31 completed by CHP is required
Process the Application as
  • Clearing, if the RO can present:
    • Their DL/ID.
    • Proof of ownership for the vehicle (photocopy is acceptable).
  • Forward to DMV headquarters
  • if the RO does not have:
    • Their DL/ID.
    • Proof of ownership for the vehicle (photocopy is caceptable).
If the RO Name The LO in person or by mail
And the REG 227 Is Submitted by Clearing, if all requirements are
submitted.
Note A REG 5065 is not
required.
If the RO Name And address, and DL/ID number match the name, address, and DL/ID number on the VR record
And the REG 227 Is Submitted by The RO or others by mail
Process the Application as Clearing, if all requirements are submitted.
If the RO Name Or address do not match the VR record
And the REG 227 Is Submitted by The RO or others by mail
Process the Application as Forward to DMV headquarters and request the RO to appear in person to present:
  • Their DL/ID.
  • Proof of ownership for the vehicle (photocopy is acceptable).
Note A REG 5065 is not required if submitted by a legal owner, dealer, dismantler, insurer, agent of an insurer,
salvage pool, business or courtappointed bankruptcy referee.
If the RO Name Address, and DL/ID number match the name, address and DL/ID number on the VR record
And the REG 227 Is Submitted by A registration service in person or by mail
Process the Application as Clearing, if all requirements are submitted.
Note A REG 5065 is not required.
If the RO Name Or address do not match the VR record
And the REG 227 Is Submitted by Clearing, if all requirements are submitted.
Note: A REG 5065 is required.
If the RO Name Note The REG 227 may be submitted by someone other than the RO of record, but it must be signed by the RO. When a REG 227 is submitted in conjunction with a transfer, see Chapter 11.

Inquiries—An inquiry will help you determine if a replacement title was recently issued, or if the name and/or DL/ID number on a REG 227 matches the vehicle subrecord. DL/ID numbers appear on most registration records.

Acceptable Photo ID (VC §4466 (a)(2)(A))—The following must be submitted:

Acceptable Proof of Ownership Documents (VC §4466(a)(1))—Proof of ownership may be any of the following documents (original or a photocopy, if the photocopy matches DMV’s records):

Exclusions—The RO is not required to appear in person with proof of ownership
for the vehicle and acceptable photo ID if either:

Owner Verification for Company/Business-Owned Vehicles

The procedures below must be followed:

If the Address on the Application
And the Payment Is
Process the Application as
If the Address on the Application Matches the VR record
And the Payment Is On a company check that matches the RO on the VR record
Process the Application as Clearing, if all requirements are submitted.
If the Address on the Application Not on a company check
And the Payment Is Clearing in postal mode, if all requirements are submitted.
If the Address on the Application Do not match the VR record
And the Payment Is On a company check or not on a company check
Process the Application as Forward to DMV headquarters and request:
  • A letter from the company on their letterhead that details the old and new addresses and requests a replacement title.
  • Proof of ownership, which is either a:
    • California Certificate of Title (photocopy is acceptable).
    • Registration card (photocopy is acceptable).
    • Renewal notice.
Note A REG 5065 is not required.

Vehicles Registered in the Name of a Trust—If the VR record shows the RO as a trust, consider the trustee the RO for ID and issuance purposes.

When the record of a vehicle registered to a trust does not show a trustee or the trustee is different from DMV’s record:


Chapter 20: Replacements and Substitutes

20.000 Application for Replacement or Transfer of Title (REG 227)

20.005 Application for Replacement Plates, Stickers, Documents (REG 156) Form

20.010 Certificates of Title and Transfer of Ownership

20.015 Certificates of Title for Dealer to Auto Auction Sales

20.020 Certificates of Title Lost After Release by the Lienholder

20.025 Commercial Vehicle Registration Act (CVRA) Weight Decals and Year Stickers

20.030 Disabled Person (DP) Parking Placards

20.035 Disabled Person (DP) Parking Placard Identification (ID) Cards

20.040 License Plates for Victims of Domestic Violence, Stalking, Rape, or Sexual Battery

20.045 Moped License Plates or ID Cards

20.050 Nonreceipt of Certificates/License Plates/Stickers/Disabled Persons (DP) Parking Placards

20.055 Notarized Lienholder Signatures for Duplicate Certificates of Title

20.060 Registration Cards Only

20.065 Salvage or Nonrepairable Vehicle Certificates

20.070 Special Equipment (SE) License Plates/Stickers, Identification (ID) Cards

20.075 Special License Plates—Replacements

20.080 Special License Plates—Substitutes

20.085 Stickers Only


19.085 Sold by a Public Agency or Auctioneer (VC §24007.5)

An auctioneer or public agency cannot sell any new or used vehicle at public auction that is not in compliance with the provisions of the California Vehicle Code (VC).

Exceptions—This does not apply to vehicles sold:

Not all vehicles sold by public agencies fall under VC §24007.5, such as vehicles that are of higher value or are a total loss salvage. It is the public agency’s responsibility to identify the type of each application and to submit the appropriate paperwork.

The inspection fee for a revived junk or salvage vehicle application must be paid prior to the vehicle inspection/verification.

The Verification of Vehicle (REG 31 (PDF)) form or an additional verification of vehicle is not required when a California Highway Patrol (CHP) CHP Certificate Inspection (CHP 97C) form is submitted on a revived junk or salvage vehicle application.

The public utility/agency must:

Note When selling a vehicle that meets safety and equipment standards, the public utility, public agency, or auctioneer delivers the certificate of title and registration card to the buyer.

The buyer must submit:

Note Brake and lamp certificates REV. 11/08 presented with an issue date after November 29, 2015 will not be accepted. The technician must advise the customer the certificate is not valid and a new certificate is required.

Note For government sales, the General Services Administration issues a Certificate of Release (Standard Form 97) for all vehicles that are sold. For those that do not meet safety requirements, the Standard Form 97 is stamped “NOT FOR HIGHWAY USE.”

The procedures below must be followed: