29.005 General Guidelines for Bulk Forms
- Local DMV offices and DMV headquarters units will provide a maximum of 25 copies of a particular form if it does not deplete their supply.
- The Materials Management Section located at DMV’s warehouse in Sacramento will provide a 6-month supply of a form (based on the customer’s usage) as long as the warehouse maintains an adequate supply of the form. The Materials Management Section will process requests for forms in bulk quantities within 21 working days of receiving the request.
29.000 Forms Policy
DMV policy regarding forms is to:
- Make forms available to customers.
- Permit customers to obtain reproduced forms from a private business entity as long as they use the most recent revision of the form.
- Permit private business entities to produce forms in DMV approved format with prior written approval from DMV.
See the Form Orders & Reproductions – California DMV for guidelines and form reproduction contacts.
Chapter 29: Form Specifications
29.005 General Guidelines for Bulk Forms
29.015 Acceptance of Reproduced Forms by DMV
29.020 Forms Available on the Internet
28.010 DMV Processing of the Transmittal of Registration Applications (FO 247)
When a Transmittal of Registration Application (FO 247) is received by DMV, a DMV employee will:
- Verify the number of applications received.
- Assign a “bundle” number for control purposes.
- Enter the received or postmarked date based on type of delivery (direct or mail).
- Complete the receipt information portion of the FO 247.
LIST NO: The unique number assigned to the bundle by the office.
DATE RECEIVED OR POST MARKED (CIRCLE): The date the bundle was received by DMV, if brought into the office, or postmarked, if mailed. Whether it was brought in or mailed will be circled by the person receiving it.
REC’D BY DEPT. REP. NAME: The name of the person at DMV accepting the transmittal and applications.
NO. OF APPS: Check if the vehicle is new.
DATE: The date that person received the applications.
CASHIER’S DATE STAMP/SEQ: The cashier’s date stamp and sequence numbers of the transactions processed when the bundle was cashiered.
TOTAL CK/CASH: The amount of check(s) and/or cash submitted on the bundle.
TOTAL PRIOR CREDIT: The amount of prior credit receipts submitted on the bundle, not including those receipts identified to a specific vehicle
TOTAL AMT REC’D: The total of the cash, checks, and credits received on this bundle (should equal the amount in Column 7c).
SR/AR ISSUED (MASTER RECEIPT): The receipt number issued for the total of the cash, checks, and credit received (the credits submitted on individual transactions will not be included in the master
FEES PAID AFTER SUBMISSION OF THIS LIST: If additional fees were requested, the amount of additional fees paid.
After the DMV has processed the applications:
| If the Fees Submitted |
Then |
|---|---|
| If the Fees Submitted
Are not sufficient |
Then
Additional fees will be requested. • DMV office procedures determine: — How additional fees are requested. — When applications will be returned if additional fees are not received promptly. |
| If the Fees Submitted
Exceed the amount due |
Then
• A credit receipt or refund check will be issued to the submitter or dealer. • Excess fees are programmatically absorbed on dismantler bundles. |
Important A dealer who collects more fees from a customer than are due to DMV must refund the overpayment to the customer (VC §11713.4).
- The submitter’s copy of the transmittal, the Bundle Reconciliation Report, and any returned report of deposit of fees (RDF) items are returned to the submitter.
- If administrative service fees (ASF) are due, the information will be shown on the transmittal.
- Any receipts, registration cards and/or stickers issued are disbursed in accordance with the instructions on the transmittal.
- The central license plate facility in Sacramento normally issues any required license plates/stickers and registration cards.
- DMV will indicate the excess fees paid in the “Amount of Refund” column.
- You will be responsible to refund to your customer accordingly or have evidence that such fees were never charged and/or collected from your customer.
28.005 Completing a Transmittal of Registration Applications (FO 247)
- The Transmittal of Registration Application (FO 247) must be submitted in duplicate but may be prepared in triplicate if a receipt for the applications is requested before being processed.
- A separate check for each transmittal is preferred, but not required.
- Check with your local DMV/IBC office.
- After the transactions are processed, the original FO 247 is retained by DMV and the duplicate is returned to the submitter, along with a reconciliation report and any returned items.
- The objective of using the transmittal is clarity.
- If necessary, use two lines for an entry rather than crowding the information on one line.
- Notations, such as “posting fees only,” may be shown on the transmittal in the designated column.
The updated procedures on how to complete the FO 247 are on the form.
28.000 Introduction
Chapter 28 Bundle Listings
DMV furnishes a Transmittal of Registration Application (FO 247) form through the DMV website for dealers and other industry to list registration applications submitted to an Industry Business Center (IBC).
- The transmittal form provides dealers and DMV a means of tracking applications.
- Up to 10 transactions may be listed on each transmittal.
Chapter 28: Bundle Listings
28.005 Completing a Transmittal of Registration Applications (FO 247)
28.010 DMV Processing of the Transmittal of Registration Applications (FO 247)
27.055 Public Records Act, Freedom of Information Act, or Information Practices Act (CCC §1798)
Information requests made by customers under the Public Records Act, Freedom of Information Act, and/or Information Practices Act may be made in-person (verbally or written), called in, faxed in, or mailed in. DMV must respond to Public Records Act requests within 10 days.
Requests for inspection or copying of public records should sufficiently describe the record so the records can be identified, located, and retrieved by DMV personnel.
Legal Affairs Division staff will determine the appropriate division to direct the request to, the information to be released, and the total cost based upon salary and time information provided by that division.
If the applicant is a party to a lawsuit, the applicant and their attorney may consider serving a subpoena at the Legal Affairs Division to obtain documents.
27.050 Misuse Complaints
If a customer feels that their driver’s license or vehicle registration record has been inappropriately accessed, updated, or the information was inappropriately disclosed, provide them with a Misuse of Record Information Complaint (INF 1164) (PDF) form. The completed INF 1164 must be mailed to the address on the form.
27.045 Lien Sales
Vehicle/vessel registration information may be obtained by a person or entity for the purpose of conducting a lien sale for a:
- Vehicle valued at $4,000 or less.
- Vessel or vessel/trailer valued at $1,500 or less.
Printouts for lien sale purposes must be:
- Obtained by the vehicle identification number (VIN) or vessel hull identification number (HIN), not the license plate or CF number configuration.
- Submitted within 15 days of the date the lien arose (the date the owner was billed or when the public agency impounded the vehicle) for vehicles and within 60 days for vessels.
The Registration Information Request for Lien Sale (INF 1126) (PDF) form, available at dmv.ca.gov may be submitted in person or by mail.
In-Person Requests—the following must be submitted:
- A completed INF 1126.
- The appropriate fee.
Mail Requests—all information requests submitted by mail must be forwarded to DMV headquarters for processing at:
Department of Motor Vehicles
Public Operations, MS G199
PO Box 944247
Sacramento, CA 94244-2470
Note For a vehicle valued over $4000, the lienholder must submit an Application for Lien Sale Authorization and Lienholder’s Certification (REG 656) (PDF) form with the appropriate filing fee to the Lien Sale Unit at DMV headquarters within 30 days of the date the lien arose.
For a vessel or vessel trailer valued over $1500, the lienholder must submit an Application for Lien Sale Authorization and Lienholder’s Certification Vessel or Vessel/Trailer over $1,500 (BOAT 152) forms with the appropriate filing fee to the Lien Sale Unit at DMV headquarters within 60 days of the date the lien arose.