10.195 Vehicles With a Personalized License Plate Application in Process
When a personalized license plate application is in process and the customer has not received the license plates, advise the customer to:
- Mail the renewal fees with the renewal notice showing the license number currently on the vehicle to DMV headquarters in the return envelope provided with the renewal notice. The personalized license plate renewal fee is not due.
- Bring the registration card and the license plates currently assigned to the vehicle with them when they return to the office to pick up the personalized license plates.
10.190 Vehicles Assigned Special Interest License Plates
Regular renewal notices are issued for vehicles assigned special interest license plates. The renewal notice includes the plate retention/renewal fees in the total due amount shown.
10.185 Vehicle Owner Receives Two Renewal Notices
A recent change to the vehicle record may cause two renewal notices to generate. The renewal notice with the correct information should be submitted for renewal. Generally, this is the last notice received.
10.180 Trailer Coach and Vessel Situs
Renewal notices for trailer coaches and vessels have a special area where the situs (location) address must be entered when the county in which the trailer coach or vessel is located and the registered owner’s address as shown on the notice are different. Correct the county code (CC) to reflect both the mailing address CC and the situs county CC. (CR&TC §11003.1)
10.175 Specialized Transportation Vehicle (STV) Renewals
Specialized transportation vehicles (STV) are vehicles purchased with federal funds by public or private nonprofit operations of specialized transportation service agencies for the purpose of providing transportation services for senior citizens and/or handicapped persons. STVs are subject to the annual registration fee and any miscellaneous county and law enforcement fees collected with the registration fee but are exempt from the vehicle license fee and weight fee. (VC §9107 and CR&TC §10789)
Renewal Applications—STV owners must establish the exemption each registration year.
The following must be submitted:
- Submit a completed Specialized Transportation Vehicle Exemption Certification (REG 345) form with the renewal application.
10.170 Renewal With an Original Personalized or Year of Manufacture (YOM) License Plate Application
An original personalized or Year of Manufacture (YOM) License Plate application may be combined with the renewal application.
The following must be submitted:
- The renewal notice or prior year registration card for the vehicle.
- The usual requirements for the type of license plate ordered for personalized or YOM License Plate application processing in Chapter 21.
- The license plates currently assigned to the vehicle.
- The renewal fees and special license plate fee.
The procedures below must be followed:
- Issue a Temporary Operating Permit (REG 19), as shown in Chapter 25.
- If a Personalized License Plate is Requested:
- Assign the personalized license plate to the vehicle. When assigning license plates, issue the year and month stickers.
- YOM License Plate Requested:
- Attach the YOM License Plate Application (REG 352) (PDF) form to the face of the renewal application.
- Submit the application to the Special Processing Unit (SPU) in DMV headquarters.
10.165 Renewal With a Substitute License Plate (VC §§4602 and 4457)
Process renewals submitted in conjunction with an application for substitute plates in accordance with the procedures in the Special License Plates-Substitutes in Chapter 20.
10.160 Renewal Sticker Placed on the Wrong Vehicle
If year stickers were inadvertently placed on the wrong vehicle, the following procedures must be followed:
| If the Application | Then |
|---|---|
| If the ApplicationIs still in the office | ThenHave the customer submit any remnants of the erroneously applied sticker. Process a no-fee substitute sticker application for the vehicle the sticker was inadvertently placed on, if necessary. Submit any remnants of the erroneously applied sticker with your work. |
| If the ApplicationWas already transmitted to DMV headquarters | ThenHave the customer submit any remnants of the erroneously applied sticker. Have the customer complete a REG 156 (PDF) with the replacement box checked. Process a no-fee substitute sticker application. Process a no-fee substitute sticker application for the vehicle the sticker was inadvertently placed on, if necessary. Submit any remnants of the erroneously applied sticker with your work. |
All incorrect and/or mutilated stickers must be turned in for destruction.
Note: If the incorrect sticker cannot be removed from the license plate, advise the applicant to place the new sticker over it.
10.155 Renewal on Incorrect Renewal Notice
| If a Vehicle Owner | The Following Procedures Must be Followed |
|---|---|
| If a Vehicle OwnerRenews the registration for the wrong vehicle, because they used an incorrect renewal notice | The Following Procedures Must be FollowedPick up the incorrect and correct registration cards. Collect any additional fees required. Do not refund any fees. Waive the generated late fees, unless paid late originally. Attach the incorrect registration card to the correct renewal notice. Forward the application to DMV headquarters, RPU. |
| If a Vehicle OwnerNo longer owns the vehicle renewed in error | The Following Procedures Must be FollowedHave the vehicle owner complete an Application for Refund (ADM 399) (PDF) form. Pick up the incorrect registration card and sticker |
10.150 Renewal and Issuance of a Personalized License Plate
The personalized license plate renewal fee is not due when the plate is being assigned to a vehicle on which the renewal fees are being paid at the same time or have already been paid.