If you are a:

• Dealer
• Lessor-retailer
• Dismantler
• Registration service
• Transporter
• Driving and traffic violator school owner, operator, or instructor

Call the Business Licensing Unit at (916) 229-3126.

If you are a:

• Salesperson
• Representative
• Vehicle verifier
• Vessel agent
• Employer testing program participant

Call the Individual Licensing Unit at (916) 229-3128.

If you have questions regarding: 

• A manufacturer or distributor
• Traffic violator school oversight contract management
• Legislation/regulation review
• Industry memo coordination
• Ignition Interlock manufacturer approval
• OL application form coordination
• OL web page content management
• Products requiring licensure

Call OL Compliance at (916) 229-3154.

Additional Contact Options:

Application Review/Administrative Disciplinary Action: (916) 229-3129

Collections (Admin. Service Fee, Dishonored Checks): (916) 229-3138

Surety Bond Cancellation/Reinstatement/Replacement: (916) 229-3307

Voice Mail Line: (916) 229-3151

Email: LODInfoReq@dmv.ca.gov

Mailing Address

Complaints

To file a complaint against a driving school or traffic violator school:

Complete the Driving School and Traffic Violator School Complaint (OL 620) (PDF) and submit to the address on the form.

Complaints against other licensed businesses such as vehicle dealers, salespersons, registration services, dismantlers, etc. are handled by the Department of Motor Vehicles (DMV) Investigations Division. You may file a complaint with DMV Investigations using the online form.

You can reach us at (916) 229-3154 if you have any questions.

• If you have questions regarding the processing of a specific IRP application, such as fees due, required documents, status, etc., contact a representative at the IRP Operations unit: (916) 657-7971

• If you need to email the IRP Operations Unit, contact: IRPCustomerResponse@dmv.ca.gov
  
• If you have already contacted the IRP Operations Unit but you need additional assistance, contact the management staff: (916) 657-7783
  
• If you need to mail or fax information to the IRP Operations Unit:
  • Send mail to: 
    Department of Motor Vehicles 
    Registration Operations Division 
    IRP Operations MS H160 
    PO Box 932320 
    Sacramento, CA 94232-3200
    
  • Send Overnight mail to: 
    Department of Motor Vehicles 
    Registration Operations Division 
    IRP Operations MS H160 
    2415 First Avenue 
    Sacramento, CA 95818
    
  • Send a fax to: (916) 657-6628 or (916) 657-6630

• If you have questions regarding the processing of a specific MCP application, such as fees due, required documents, status, etc., contact a representative in the MCP Operations unit: (916) 657-8153
  
• If you need to mail or fax information to MCP Operations:
  • Send mail to: 
    Department of Motor Vehicles 
    Registration Operations Division 
    MCP Operations MS H875 
    PO Box 932370 
    Sacramento, CA 94232-3700
    
  • Send Overnight mail to: 
    Department of Motor Vehicles 
    Registration Operations Division 
    MCP Operations MS H875 
    2415 First Avenue 
    Sacramento, CA 95818
    
  • Send fax to: (916) 657-6803

If you have questions about PFR, contact a representative in the IRP Operations Unit: (916) 657-7971

If you have questions about an ICP issue, email the ICP team: rodicpadministrators@dmv.ca.gov