{"id":1635,"date":"2020-03-09T11:15:44","date_gmt":"2020-03-09T18:15:44","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/customer-service\/"},"modified":"2025-09-23T10:34:38","modified_gmt":"2025-09-23T17:34:38","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.dmv.ca.gov\/portal\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n<p class=\"has-large-font-size\">Here at DMV, we want to put our best foot forward and offer you all the support you need as you navigate your way through interactions with us.<\/p>\n\n\n<section class=\"callout-bock full-width full-width--slant\">\n\n\t<div class=\"container container--wide horiz\">\n\n\t\t<div class=\"callout-bock__col-small\">\n\t\t\t<h2 class=\"heading heading-2 txt--bold\">\n\t\t\t\tHow can we help you today?\t\t\t<\/h2>\n\t\t\t<p class=\"xmedium\">\n\t\t\t\t\t\t\t<\/p>\n\n\t\t\t\t\t\t\t<img\n\t\t\t\t\tsrc=\"https:\/\/www.dmv.ca.gov\/portal\/wp-content\/themes\/dmv\/assets\/images\/illustrations\/device_task_2.svg\"\n\t\t\t\t\talt=\"Device Task 2\"\n\t\t\t\t\/>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"callout-bock__callouts\">\n\t\t\t\n\n\t<div class=\"callout-bock__callouts-item\">\n\t\t<div class=\"callout-info\">\n\t\t\t\t\t\t\t<h3>Request Records<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Request your own driving record, a vehicle\u2019s lien status or registration history, driver safety hearing transcripts, and more.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/portal\/customer-service\/request-vehicle-or-driver-records\/\">Request records<\/a><\/div>\n\n\t<\/div>\n\n\n\n\t<div class=\"callout-bock__callouts-item\">\n\t\t<div class=\"callout-info\">\n\t\t\t\t\t\t\t<h3>Payments &amp; Refunds<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Request a refund and learn more about paying registration fees, parking tickets, and more.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/portal\/customer-service\/payments-refunds\/\">Learn about payments and refunds<\/a><\/div>\n\n\t<\/div>\n\n\n\n\t<div class=\"callout-bock__callouts-item\">\n\t\t<div class=\"callout-info\">\n\t\t\t\t\t\t\t<h3>Interpreter Services<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Do you speak a language other than English? You can request a foreign language interpreter when talking to the DMV.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/portal\/customer-service\/interpreter-services\/\">Find interpreter services<\/a><\/div>\n\n\t<\/div>\n\n\n\n\t<div class=\"callout-bock__callouts-item\">\n\t\t<div class=\"callout-info\">\n\t\t\t\t\t\t\t<h3>Report DMV Violations<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Report DMV fraud, disabled person placard parking abuse, unlicensed dismantlers, or other complaints.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/portal\/customer-service\/dmv-complaints-ffinv-1\/\">File a report<\/a><\/div>\n\n\t<\/div>\n\n\n\n\t<div class=\"callout-bock__callouts-item\">\n\t\t<div class=\"callout-info\">\n\t\t\t\t\t\t\t<h3>Natural Disaster Assistance<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Learn how the DMV can help you during natural disasters like wildfires, floods, or earthquakes.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/portal\/customer-service\/natural-disaster-assistance\/\">Explore natural disaster assistance<\/a><\/div>\n\n\t<\/div>\n\n\n\n\t<div class=\"callout-bock__callouts-item\">\n\t\t<div class=\"callout-info\">\n\t\t\t\t\t\t\t<h3>DMV Customer Surveys<\/h3>\n\t\t\t\t\t\t\t\t\t\t<p>Tell us what you think! Fill out a DMV customer survey and share your feedback.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/portal\/customer-service\/dmv-customer-surveys\/\">Submit a survey<\/a><\/div>\n\n\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Here at DMV, we want to put our best foot forward and offer you all the support you need as you navigate your way through interactions with us.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"dmv_page_popups":[],"dmv_ribbon_color":"#EEF6FB","dmv_top_illustration":"","dmv_page_title":"","dmv_page_subtitle":"","dmv_exclude_from_search_results":false,"dmv_allowed_editors":[],"dmv_display_translate_button":false,"footnotes":""},"categories":[174],"tags":[4602,4620,2940,4605,4617,4614,4608,4611,4599],"dmv_task":[68,11],"dmv_functional_page_type":[64,12,63],"dmv_content_type":[],"class_list":["post-1635","page","type-page","status-publish","hentry","category-customer-service","tag-customer-service","tag-customer-surverys","tag-dmv-violations","tag-how-can-you-help","tag-interpreter-services","tag-natural-disaster-assistance","tag-payments-and-refunds","tag-request-records","tag-support","dmv_task-disclosure","dmv_task-educational","dmv_functional_page_type-informational","dmv_functional_page_type-landing","dmv_functional_page_type-service-portal"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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