{"id":13804,"date":"2020-04-15T15:25:12","date_gmt":"2020-04-15T22:25:12","guid":{"rendered":"https:\/\/www.dmv.ca.gov\/portal\/handbook\/vehicle-industry-registration-procedures-manual-2\/renewals\/defective-sticker\/"},"modified":"2024-02-27T16:04:56","modified_gmt":"2024-02-28T00:04:56","slug":"defective-sticker","status":"publish","type":"dmv_handbook","link":"https:\/\/www.dmv.ca.gov\/portal\/handbook\/vehicle-industry-registration-procedures-manual-2\/renewals\/defective-sticker\/","title":{"rendered":"10.020 Defective Sticker (VC \u00a71651)"},"content":{"rendered":"\n<p><strong>Year Stickers<\/strong>\u2014May be replaced for no fee if the customer states the sticker they received is defective. However, a substitute sticker fee <strong>is due<\/strong> for a sticker that is mutilated after being issued. Give the customer the benefit of any doubt.<\/p>\n\n\n\n<p><strong>The following must be submitted:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A completed Application for Replacement Plates, Stickers, Documents (REG 156) form.<\/li>\n<\/ul>\n\n\n\n<p><strong>The Procedures below must be followed:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pick up the defective sticker and<strong> submit it<\/strong> with the REG 156.<\/li>\n\n\n\n<li>Issue a new sticker and registration card for no fee.<\/li>\n<\/ul>\n\n\n\n<p><span role=\"region\" class=\"format-label--note\"><span class=\"format-label__text\">Note<\/span> Advise a customer who tears the sticker in half to stick both halves in the sticker well on the license plate. Point out that a little space between the halves is better than overlapping.<\/span><\/p>\n\n\n\n<p><strong>Month Stickers<\/strong>\u2014May be issued without charge upon verification of the expiration month shown on either the registration card or vehicle record. Accept the applicant\u2019s verbal statement that the sticker is lost or mutilated.<\/p>\n\n\n\n<p><br><\/p>\n","protected":false},"featured_media":0,"parent":13789,"menu_order":5,"template":"","dmv_task":[11],"dmv_functional_page_type":[64],"dmv_handbook_category":[907,595],"class_list":["post-13804","dmv_handbook","type-dmv_handbook","status-publish","hentry","dmv_task-educational","dmv_functional_page_type-informational","dmv_handbook_category-renewals","dmv_handbook_category-vehicle-industry-reg-procedures-manual"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10.020 Defective Sticker (VC \u00a71651) - California DMV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dmv.ca.gov\/portal\/handbook\/vehicle-industry-registration-procedures-manual-2\/renewals\/defective-sticker\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10.020 Defective Sticker (VC \u00a71651) - California DMV\" \/>\n<meta property=\"og:description\" content=\"Year Stickers\u2014May be replaced for no fee if the customer states the sticker they received is defective. 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